Skip to main content

Zendesk

Use the Zendesk connector to perform various operations such as creating a task, updating a task, and more. To do this, you'll need to create a new Zendesk API application. You can find the detailed instructions to create an Zendesk API application in the Zendesk API documentation.

Prerequisites

To use the Zendesk connector, you need to have an Zendesk account. If you don't have one, you can create an Zendesk account at zendesk.com.

Supported Authentication Methods

  • OAuth Client Token
  • Email and (Password / API token)

Basic Operations

Ticket

  • Create a ticket
  • Delete a ticket
  • Get ticket list
  • Get ticket by Id
  • Update ticket by Id

User

  • Create a user
  • Delete a user
  • Get user list
  • Get user by Id
  • Update user by Id

Group

  • Create a group
  • Delete a group
  • Get group list
  • Get group by Id
  • Update group by Id

Organization

  • Create a organization
  • Delete a organization
  • Get organization list
  • Get organization by Id
  • Update organization by Id