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Copilot

Use the Copilot connector to perform various operations such as creating a conversation, updating a conversation, sending message and more. To do this, you'll need to create a copilot integration on Copilot Platform. You can find the detailed instructions to create a Copilot integration in the Copilot documentation.

Prerequisites​

To use the Copilot connector, you need to have an Copilot account. If you don't have one, you can create an Copilot account at platform.copilot.live.

Supported Authentication Methods​

  • App ID and Token

Basic Operations​

Conversations​

  • Create a Conversation
  • Delete a Conversation
  • Update a Conversation
  • Takeover/Exit a Conversation as a support agent
  • Send Message to a Conversation
  • Add Message Feedback
  • List all Conversation Messages

Users​

  • Retrieve a user
  • Retrieve all users
  • Update a user
  • Create a user
  • Delete a user