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Webhook

The Webhook trigger allows you to start a workflow when a webhook is hit. Webhooks enable real-time communication between applications by making HTTP requests to a specified URL when specific events occur.

Configuration​

Properties​

Authentication Type

  • Description: The type of authentication to be used.
  • Required: Yes
  • Default: None

Authentication ID

  • Description: The ID of the authentication to be used.
  • Required: Yes, if basic_auth or header_auth is selected in Authentication Type

Payload Example​

{
  "payload": {
    "freshdesk_webhook": {
      "ticket_id": 989,
      "ticket_source": "Phone",
      "ticket_status": "Open",
      "ticket_subject": "Boltic Daily Team Meeting",
      "ticket_priority": "Low",
      "ticket_description": "The daily Boltic team meeting is scheduled at 10:00 AM.",
      "ticket_ticket_type": null
    }
  }
}