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Zendesk

Use the Zendesk connector to perform various operations such as creating a task, updating a task, and more. To do this, you'll need to create a new Zendesk API application. You can find the detailed instructions to create an Zendesk API application in the Zendesk API documentation.

Prerequisites​

To use the Zendesk connector, you need to have an Zendesk account. If you don't have one, you can create an Zendesk account at zendesk.com.

Supported Authentication Methods​

  • OAuth Client Token
  • Email and (Password / API token)

Basic Operations​

Ticket​

  • Create a ticket
  • Delete a ticket
  • Get ticket list
  • Get ticket by Id
  • Update ticket by Id

User​

  • Create a user
  • Delete a user
  • Get user list
  • Get user by Id
  • Update user by Id

Group​

  • Create a group
  • Delete a group
  • Get group list
  • Get group by Id
  • Update group by Id

Organization​

  • Create a organization
  • Delete a organization
  • Get organization list
  • Get organization by Id
  • Update organization by Id